Chat with AIVA Across Your Outbound Workspace

Ask AIVA What Happened, Why It Happened, and What to Do Next

Ask AIVA about campaigns, drafts, leads, sender readiness, replies, meetings, CRM sync, learning insights, and next steps — with answers grounded in your workspace and governed by your permissions.

Workspace-Aware Assistant. AIVA explains the work, not just the words.

AIVA

AIVA

AI SDR Employee

AIVA
Hi! I'm AIVA, your AI SDR employee. How can I help you today?
10:30 AM
What happened yesterday?
10:32 AM
AIVA
Yesterday, AIVA sent 350 personalized emails, received 12 replies (3 positive), and booked 2 meetings. Mailbox health is at 98%.
10:33 AM

Outbound Teams Lose Time Finding Answers

When campaign execution is split across multiple surfaces, understanding system status, draft approvals, deliverability blockers, and handoff actions takes too much manual effort.

Too Many Surfaces

Campaigns, drafts, inbox, meetings, CRM, and settings all hold different pieces of the story.

Hard to Explain

Users need to know whether something is waiting, blocked, skipped, paused, or needs attention.

Data Without Guidance

Dashboards show metrics, but users still need practical next steps.

Approval Confusion

Teams need to know what is generated, pending, approved, blocked, stale, or ready for runtime.

Handoff Gaps

Replies, meetings, CRM issues, and owner actions need clear routing.

Ask AIVA What Happened and What to Do Next

AIVA bridges the gap between raw workspace activity and actionable outbound execution — providing plain-language explanations and governed next steps.

01

Ask Operational Questions

Users can ask about campaigns, drafts, leads, meetings, CRM, and readiness.

02

Get Plain-Language Explanations

AIVA explains what happened and why.

03

See Recommended Next Steps

AIVA suggests practical actions based on workspace state.

04

Act Through Governed Workflows

Actions follow permissions, approvals, entitlement, readiness, and runtime rules.

05

Stay Connected to the Product

AIVA links users back to the relevant screen, record, or action.

AIVA Connects the Workspace Story Across Product Areas

Chat with AIVA sits across the workspace. It does not replace the product screens. It helps users understand what those screens mean, why something happened, and what action may be needed next.

Chat with AIVA
Leads & Signals
Enrichment Quality
Drafts & Approvals
Runtime Safety Checks
Email & LinkedIn
Replies & Meetings
Workflow Motion
Lead Database → Playbooks
Drafts → Approvals → Runtime
Execution → Replies → Meetings
AIVA Explains & Recommends
Learning & Optimization
Sender Readiness & Mailboxes
CRM Sync & Role Governance

AIVA Learns from Outcomes and
Explains What to Do Next

AIVA helps users move from "Where do I check this?" to "Here is what happened and what to do next."

Campaign status & changes

Ask AIVA why a campaign is blocked, paused, or needs attention.

Draft approvals & blockers

Know which drafts are pending, blocked, or stale.

Mailbox health & capacity

Check mailbox readiness, limits, and sending delays.

LinkedIn & InMail outreach

Track account connections, auth status, and InMail availability.

Lead readiness & signals

Find suppressed leads, enrichment needs, and target fit.

Reply intent & routing

Classify reply sentiment and human attention needs.

Bookings & calendar events

Verify booked meetings vs intent, owners, and booking link status.

CRM sync & writeback

Check CRM writeback logs, sync blocks, and record reviews.

Template & A/B intelligence

Compare template performance, confidence, and next improvements.

Capacity & integrations

Monitor plan allowances, seat limits, and reconnect alerts.

AIVA Profile

AIVA

Your AI SDR Employee

Ask AIVA a question...
AIVA Profile

AIVA

Your AI SDR Employee

AIVA Avatar
Hi! I'm AIVA, your AI SDR employee. Ask me about campaign blocks, draft approvals, or sequence issues.
10:30 AM
Ask about campaigns, drafts, or sequence...

Understand Campaigns, Drafts,
and Sequence State

Ask AIVA why campaigns are paused, which drafts are pending review, why a LinkedIn step is disabled, or which exact sequence step requires action.

Launch blockers & missing approvals
Approval vs runtime separation
Permission-scoped pending drafts
LinkedIn channel readiness
Sequence step diagnostic routing

AIVA explains what happened, why it happened, and what action makes sense next across all sequence steps.

Ask Why Sending Is Waiting, Blocked, or Limited

Get instant clarity on mailbox limits, lead eligibility, and runtime blockers grounded in your live workspace data.

AIVA

AIVA

AI SDR Employee
User Question
Why is sending waiting, blocked, or limited for this campaign?
AIVA
AIVA Response
This campaign is waiting because the selected mailbox has no safe capacity left today. The draft is approved, the lead is eligible, and the schedule is open. You can wait until tomorrow, reduce today’s volume, or assign another eligible mailbox.

Readiness Diagnostic Summary

Explanation:Selected mailbox reached safe capacity limit today. All draft, lead, and schedule checks have passed.

Evidence Summary

Draft ApprovalApproved
Lead EligibilityEligible
Sending ScheduleOpen
Mailbox Safe CapacityNo safe capacity left today

Recommended Actions

Review sender readiness
Assign eligible mailbox
Reduce volume
Wait until capacity resets
Reconnect mailbox
Open campaign settings

Understand What Happened After Outreach

AIVA helps users understand lead state changes, reply classifications, meeting booking funnels, and CRM sync health across your post-outreach lifecycle.

1Lead State Explanations

AIVA provides real-time visibility into lead progression, clarifying whether prospects are primed for outreach, awaiting enrichment, flagged for duplicate warnings, or suppressed.

Supported States
  • ready
  • needs enrichment
  • needs verification
  • duplicate warning
  • suppressed
  • not eligible
  • added to campaign
  • removed from campaign
Example Prompt:"Is this prospect ready for handoff?"
2Reply State Explanations
3Meeting State Explanations
4CRM State Explanations
AIVA Profile

AIVA

Your AI SDR Employee

AIVA Avatar
Hi! I'm AIVA, your AI SDR employee. Ask me what is working in your campaign, A/B test insights, or what to improve next.
10:30 AM
Ask what is working or what to improve...

Ask What Is Working
and What to Improve Next

AIVA provides confidence-aware performance insights, A/B test analysis, template learning explanations, and practical optimization recommendations before your next campaign launch.

Which template is performing better
Whether an A/B test has enough data
Why Auto Mode selected a template
Which personalization source is working
Which channel is driving meeting intent
Which segment is responding better
Whether an insight is low, medium, or high confidence
What to improve before launching the next campaign
Whether more data is needed

AIVA Follows the Same Rules as the Product UI

AIVA Assistant never bypasses permissions. If a user cannot do an action in the product UI, they cannot do it through Chat with AIVA.

Action Permission Flow
User RequestPermission CheckApproval CheckEntitlement CheckRuntime CheckExecute / Route / Block
Action Levels
Informational Answer

AIVA explains what happened or where to look.

Recommendation

AIVA suggests what the user could do next.

Prepared Action

AIVA prepares a change for review.

Permitted Action

AIVA performs an action only if the user has permission and all checks pass.

Approval-Required Action

AIVA routes the action for approval instead of executing immediately.

Blocked Action

AIVA explains why the action cannot be done.

Governance Examples
“Launch this campaign”

Check permission, approvals, readiness, entitlement, and runtime state before launch.

“Approve all drafts”

Check draft approval permission and policy; route or block if not allowed.

“Reconnect CRM”

Check integration admin permission and connection state.

“Export all leads”

Check export permission, entitlement, policy, and approval requirement.

“Ignore the suppression warning”

Block if suppression is protected.

AIVA Profile

AIVA

Your AI SDR Employee

Disconnect CRM
11:24 AM
AIVA Avatar

This is a protected action. You need Integration Admin permission and confirmation. Disconnecting CRM may stop activity writeback and meeting continuity. Do you want to open CRM settings?

11:24 AM
Security Audit Log
11:24:02 AMUSER: CRM Disconnect Requested
11:24:03 AMSYSTEM: Protected action triggered. Policy verification required.
Security & Audit

Sensitive Actions
Stay Protected

Chat with AIVA should make sensitive work easier to understand, not easier to misuse. Important actions still follow confirmations, approvals, permissions, and audit rules.

Permission-scoped operations
Approval routing & verification
Slack & email admin notifications
Immutable security audit trails
Chat with AIVA trust note

Built for Governed Workspace Intelligence, Not Unrestricted Autonomy

Conversational interaction simplifies execution but does not bypass safety constraints. Below is a direct breakdown of AIVA's operational guardrails and capabilities.

Do Not Overclaim / Misconception
Reality / Safe Public Wording
AIVA can do anything by chat
AIVA can help with permitted questions and governed actions.
AIVA bypasses permissions
AIVA follows the same permission rules as the product UI.
AIVA always executes instantly
Actions may require approval, confirmation, readiness, entitlement, or runtime checks.
AIVA knows everything
AIVA answers based on available workspace data and user permissions.
AIVA replaces all screens
AIVA helps explain and navigate the product; it does not replace product controls.
AIVA is fully autonomous
AIVA supports governed workflows and human control where required.
AIVA can force sending
Runtime and sender-readiness checks remain final.
AIVA can ignore CRM/calendar issues
CRM and calendar sync issues still need resolution.
AIVA guarantees recommendations
Recommendations depend on evidence, confidence, and available data.
AIVA exposes all data
Sensitive data remains permission-bound.
GOVERNANCEINSIGHTSCOMPLIANCEINTELLIGENCE

Ready to Ask AIVA What to Do Next?

See how AIVA helps your team understand campaign blockers, draft states, sender readiness, replies, meetings, CRM continuity, learning insights, and next steps from one conversational workspace layer.